Pay rent and view your ledger
Make a payment, set up autopay, and review charges in the secure DoorLoop resident portal.
Open paymentsHomeScoutz Resident Hub
Your home, payments, requests, and documents.
Start here for every active-resident need. Secure account activity opens in DoorLoop, the authoritative resident ledger and maintenance system.
Submit or track maintenance
Create a work order with photos, add updates, and follow its status in DoorLoop.
Open maintenanceLease and resident documents
Review the lease and other documents available on your DoorLoop resident account.
Open documentsMessage the management team
Keep property and lease communication attached to your resident record.
Open messagesEmergency or urgent repair?
For fire, suspected gas leaks, immediate danger, or a medical emergency, leave the area when appropriate and call 911. For an urgent property issue, create a DoorLoop maintenance request and call HomeScoutz so the on-call team has both the record and immediate notice.
Payment security
HomeScoutz does not ask residents to email bank credentials or send rent to a newly supplied account. Pay only through your established DoorLoop account or another method confirmed in writing through an authenticated channel.
Need help outside DoorLoop?
Contact HomeScoutz for account access, a payment-arrangement invitation, document questions, or general support.
Payment arrangements are available only through a unique secure invitation from HomeScoutz. An arrangement request does not change the ledger or stop an existing deadline unless HomeScoutz confirms it in writing.